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Which device operating systems (OS versions), devices, and browsers are supported? (System Requirements)
How do I find my iOS device UDID?
Which poll and survey tools do you recommend for Audience Response?
Optimizing PDFs for mobile use
My Beacon alert is not showing up?
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For Meeting Planners: Getting Started with EventPilot
Where do I find a list of deliverables to get started with my project?
Where can I see a feature overview of the app?
How can I use the app to generate sponsor revenue?
How do I set up a Google Play developer account and give ATIV access?
Do you have templates for the required app graphics?
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Attendee Questions & Onsite Support
How do I install the event app?
During install, why does Android require a set of permission? For example to access storage or call info?
How can I tell which OS version I have installed?
What is my Event Code?
I don’t have an iPhone, iPad, or Android device - what do I do?
See all 71 articles
Conference Apps Tips & Tricks for Meeting Planners
How do I take screenshots on iOS (iPhone, iPod Touch, iPad) or Android?
I want my Google Forms to send me an email when I receive a response. How do I that?
Can I get a heatmap with detailed route, traffic, or popular area analytics?
How do I add an iOS Smart App Banner on my website?
How much bandwidth do I need to have at my events?
See all 7 articles
Data, Data Import, and Publishing
Working with Google Spreadsheets
How do I replace a worksheet with new data?
How do I get a CSV file link from a Google Spreadsheet?
How do I bring over formatting from google sheets?
How do parent sessions and subsessions work?
Session Status Widget
PosterBridge by ATIV
How do I create the list of poster presenters or exhibitors that can access the emails submitted by attendees?
How do I print my PosterBridge QR codes?
Viewing and Presenting Virtual Sessions or Webinars
Zoom Virtual Session Participant Guide
How do I claim the host in a Zoom Virtual Meeting?
How do I assign the co-host or panelist role to another speaker in Zoom?
How do I mute all participants in a Zoom Virtual Meeting?
How do I share my screen in a virtual session with Zoom Meeting?
See all 17 articles
Virtual Session Licenses Exceeded
I cannot view the virtual sessions or webinar on the Online Planner?
How to I resolve when Virtual Sessions / Webinars do not match Agenda data
How to download Zoom analytics and attendee participant list?
Speakers Portal Setup
How do I invite speakers to upload content?
How do I imported and link the uploaded content from the speaker portal? (virtual poster media import)
How do I create an ePoster or Virtual Poster? How should I size my Poster?
How do I create a virtual poster / record audio to my eposter PDF?
Help Desk Software