Attendee Questions & Onsite Support
List of commonly asked questions by conference app users onsite at the event.
iOS
Open the App Store app and search for the app by entering the name of the app. Please check with the event organizer.
Press the Free or ...
Mon, 28 Dec, 2015 at 11:07 AM
We do not collect or track personal information from your device - the app simply needs some basic information from your OS to run. Storage Your app re...
Sat, 11 Nov, 2017 at 9:26 AM
iOS 7+
Settings > General > About
Android
Settings > About (may be different depending on device)
Find out which versions...
Wed, 18 May, 2016 at 1:26 PM
Events in the EventPilot Conference app require a code to access. Event codes are defined by your meeting organizer and are different for each event in our...
Thu, 15 Nov, 2018 at 2:16 PM
In addition to the native apps, EventPilot offers a mobile optimized web version as well as an online itinerary planner. Check the official event website,...
Sat, 4 Jun, 2016 at 10:05 AM
In your browser, go to http://iforgot.apple.com and enter your Apple ID. Either answer the security questions or receive a temporary password in your email.
Sat, 2 May, 2015 at 7:05 PM
On your Apple device, open the App Store app, select the Featured tab, scroll to the bottom to see your Apple ID.
Sat, 2 May, 2015 at 7:05 PM
Unsupported Device or Operating System Version (OS) Your specific device (some Android devices are affected) may not be supported or your version of the OS...
Tue, 20 Feb, 2018 at 1:43 PM
iOS: 1. Select the attachment and follow the prompts Android: To support calendar files, please first install a calendar import app like 'iCal I...
Fri, 3 Nov, 2017 at 11:40 AM
Ensure to type the provided URL in the browser address bar, not the Google search field.
Note: Internet access is required for the web version. Ens...
Sat, 2 May, 2015 at 7:09 PM