Attendee Questions & Onsite Support
List of commonly asked questions by conference app users onsite at the event.
iOS
Open the Settings app on your iOS device
Select Notifications
Select the conference app
Change sounds or badge icon to your preferences. You ...
Mon, 12 Feb, 2018 at 11:42 AM
You must have a working Internet connection to receive content updates. If the network connection is slow or overloaded, the app might temporarily wait a mi...
Wed, 5 Dec, 2018 at 3:10 PM
Most venues have limited Wi-Fi which is quickly overloaded with hundreds of attendees using it heavily.
Ensure to download and activate the event bef...
Mon, 4 May, 2015 at 3:50 AM
Any links to external content such as websites, PDF files, or videos require an Internet connection to access. Please ensure you are connected to view linke...
Mon, 4 May, 2015 at 3:51 AM
PowerPoint slides load into the native viewer on demand. The first time you access a presentation, the slides need to download to your device for later offl...
Mon, 4 May, 2015 at 3:57 AM
If most users are receiving updates except for some, user's device model or settings may prevent the app from running correctly. Please direct them to ...
Mon, 4 May, 2015 at 4:00 AM
Open the app and select More > About EventPilot > and find the Manifest number. The person who updates the data in the EventPilot CMS will be able to...
Mon, 4 May, 2015 at 4:01 AM
After installing the EventPilot conference app, you will be prompted to enter an event code.
Please check with your organizer to receive the code.
...
Mon, 11 May, 2015 at 7:42 PM
The multi-event app may display a banner on the home screen for the next meeting. Simply select that banner and you'll be prompted to download the prog...
Mon, 11 May, 2015 at 7:47 PM
On your iOS device, go to Settings > Privacy > Diagnostics & Usage > Diagnostic & Usage Data
Find the Crash Report > Sel...
Thu, 4 Jun, 2015 at 12:43 PM